FAQS
General Questions
Products/Services Questions
Account Questions
Contact Questions
1. General Questions
What is your return policy?
We strive for 100% customer satisfaction. If you are unsatisfied with your order, please contact us and we'll make it right.
How do I track my order?
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order on our website or on the carrier's website.
Can I cancel or modify my order?
We try to process orders as quickly as possible, but if you need to modify or cancel your order, please contact our store as soon as possible. We'll do our best to accommodate your request.
Do you have a physical store?
We are located at 415 S Washington St, Maryville, TN 37804.
3. Do you help organizations with fundraising?
Absolutely! We love helping local organizations with fundraising. With so many fundraising options, it's best to reach out to us to discuss your specific needs. You'll find we have some of the best fundraising opportunities around East Tennessee!
Products /Services Questions
Finding products
We've tried to make finding your flavor as easy as possible. Having trouble? Shoot us an email.
Looking to learn more about us
Direct yourself to the ‘blog’ tab where we have plenty of recent articles to give you a better idea of our brand and who we are.
Account registration, sign in, password & linked accounts
Resetting Your Password
If you have forgotten your password, click the "Forgot password?" link on the Sign In screen. Enter your email address, and we will send you a link to reset your password.
Changing Your Login Email Address or Password
You can change your account email address and password on the Account Information page. All your email subscriptions and order confirmations will be sent to your new email address.
How Can I Contact The Store?
You may come by during business hours at 415 S Washington St, Maryville,
TN 37804. Or give us a call at 865-233-7235.